These Terms and Conditions govern your access to and use of the jiliwen Casino platform, including all games, services, promotions, and features available at jiliwen.app. Please read this agreement carefully before registering or using any jiliwen service.
You must be at least 21 years old to register and use jiliwen Casino, in accordance with Philippine law and PAGCOR regulations.
jiliwen operates under the Philippine regulatory framework. These Terms are governed by the laws of the Republic of the Philippines.
Each player is permitted to hold only one jiliwen account. Duplicate accounts are prohibited and will result in suspension of all associated accounts.
jiliwen reserves the right to update these Terms at any time. Continued use of the platform after changes constitutes acceptance of the revised Terms.
Important Notice: By accessing, registering for, or using any part of the jiliwen Casino platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the jiliwen platform.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and jiliwen Casino ("jiliwen," "we," "us," or "our"), governing your access to and use of the jiliwen website located at jiliwen.app, including all subdomains, mobile applications, games, services, and content made available through the platform (collectively, the "Platform").
By creating an account, making a deposit, placing a wager, or otherwise using any feature of the jiliwen Platform, you confirm that:
jiliwen reserves the right to amend, modify, or replace these Terms at any time without prior notice. The most current version of the Terms will always be available on this page. Your continued use of the Platform following any modification constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
Age Restriction — 21 Years and Above Only: Access to jiliwen Casino is strictly restricted to individuals who are 21 years of age or older, in accordance with Philippine law and applicable PAGCOR regulations. Persons under the age of 21 are strictly prohibited from registering, depositing, or participating in any gaming activity on the jiliwen Platform.
To be eligible to register and use the jiliwen Platform, you must satisfy all of the following conditions at the time of registration and at all times during your use of the Platform:
jiliwen reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification documents within the timeframe specified by jiliwen may result in the suspension or permanent closure of your account and the withholding of any pending withdrawals pending verification.
To access the full range of jiliwen services, you must create a player account by completing the registration process on the jiliwen Platform. During registration, you are required to provide accurate, complete, and current information, including but not limited to your full legal name, date of birth, Philippine mobile number, and any other information requested by jiliwen for identity verification purposes.
Each individual player is permitted to hold only one (1) registered account on the jiliwen Platform. The creation of multiple accounts by a single individual — whether using the same or different personal details, mobile numbers, payment methods, or devices — is strictly prohibited. jiliwen reserves the right to close all duplicate accounts and to void any bonuses, winnings, or balances associated with such accounts.
jiliwen operates a Know Your Customer ("KYC") verification process in compliance with applicable Philippine anti-money laundering regulations. You may be required to submit government-issued identification documents, proof of address, and proof of payment method ownership at any stage of your account lifecycle, including at registration, prior to processing a withdrawal, or upon request by jiliwen's compliance team.
Accepted identification documents include, but are not limited to: Philippine passport, SSS ID, GSIS ID, PhilHealth ID, Unified Multi-Purpose ID (UMID), driver's license, and Postal ID. jiliwen reserves the right to determine the acceptability of any submitted document.
You are responsible for ensuring that all information provided to jiliwen is accurate and up to date. You must promptly notify jiliwen of any changes to your registered information by contacting customer support. jiliwen shall not be liable for any loss or damage arising from your failure to maintain accurate account information.
You are solely responsible for maintaining the confidentiality and security of your jiliwen account credentials, including your username, password, and any one-time passwords (OTPs) issued to your registered mobile number. You must not share your login credentials with any third party under any circumstances.
You agree to:
jiliwen shall not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to maintain adequate security of your credentials. All activity conducted through your account — whether authorized by you or not — shall be your responsibility unless you have notified jiliwen of a security breach in a timely manner.
jiliwen accepts deposits and processes withdrawals via the following payment methods: GCash, PayMaya (Maya), and bank transfers to major Philippine banks including BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit cards are also accepted for deposits. All transactions are processed in Philippine Peso (PHP).
Prohibited Payment Methods: jiliwen does not accept cryptocurrency of any kind (including but not limited to Bitcoin, Ethereum, USDT, or any other digital asset) for deposits or withdrawals. Credit card gambling deposits are also not accepted, in compliance with current Philippine payment regulations.
The minimum deposit amount on jiliwen is ₱100. jiliwen reserves the right to modify minimum deposit amounts at any time with reasonable notice to players.
Withdrawal requests are subject to identity verification and compliance review. GCash withdrawals are typically processed within three (3) minutes of approval. Bank transfer withdrawals are typically processed within one (1) business day. jiliwen reserves the right to extend processing times where additional verification is required.
Withdrawals may only be made to a payment method registered in your own name. Third-party withdrawals are strictly prohibited. jiliwen reserves the right to request proof of ownership of any payment method used for deposits or withdrawals. Bonus funds are subject to wagering requirements before withdrawal; please refer to the applicable bonus terms for details.
jiliwen is committed to compliance with the Anti-Money Laundering Act of the Philippines (Republic Act No. 9160, as amended) and all related regulations. jiliwen reserves the right to report suspicious transactions to the appropriate Philippine authorities and to withhold funds pending investigation where required by law.
jiliwen offers various bonuses and promotional offers to eligible players from time to time. All bonuses and promotions are subject to specific terms and conditions, including wagering requirements, minimum deposit thresholds, game restrictions, and expiry dates, which will be communicated at the time the offer is made.
General bonus conditions applicable to all jiliwen promotions include:
Players are encouraged to read the specific terms attached to each promotion before opting in. If you have any questions about a particular offer, please contact jiliwen customer support before accepting the bonus.
All games available on the jiliwen Platform use certified Random Number Generator (RNG) technology to ensure that game outcomes are entirely random, unbiased, and independent of any previous result. jiliwen works exclusively with reputable game providers whose RNG systems are independently tested and certified by recognized testing laboratories.
Each game available on the jiliwen Platform is governed by its own set of rules, which are accessible within the game interface. It is your responsibility to familiarise yourself with the rules of any game before placing a wager. jiliwen shall not be liable for losses arising from a player's failure to understand the rules of a game.
In the event of a technical malfunction, system error, or software fault that affects the outcome of a game, jiliwen reserves the right to void the affected game round and return the wagered amount to the player's account. Malfunction voids all pays and plays. jiliwen's decision regarding the resolution of any technical malfunction is final.
jiliwen is not responsible for losses incurred as a result of internet disconnection, device failure, or any other technical issue on the player's side during a game session. Where a game round is interrupted due to a disconnection, the round will be completed automatically according to the game's rules upon reconnection.
The following conduct is strictly prohibited on the jiliwen Platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and referral to the appropriate Philippine authorities:
Fraud and Abuse: jiliwen employs advanced fraud detection systems that monitor all account activity in real time. Any account found to be engaged in fraudulent activity will be immediately suspended, all associated funds will be frozen pending investigation, and the matter will be referred to the appropriate Philippine law enforcement authorities where warranted.
jiliwen is committed to promoting responsible gaming practices and providing tools that help players maintain control over their gambling activity. We take our duty of care to Filipino players seriously and actively encourage all players to gamble responsibly and within their means.
The following responsible gaming tools are available to all registered jiliwen players through the account dashboard:
jiliwen takes underage gambling extremely seriously. We require all players to confirm that they are at least 21 years of age at the time of registration and reserve the right to request documentary proof of age at any time. Any account found to belong to a person under the age of 21 will be immediately closed and all funds returned to the payment method used for deposit.
"Gambling is addictive. Know when to stop." — If you feel that your gambling is becoming a problem, please visit our Responsible Gaming page for tools, resources, and support options available to Filipino players.
All content available on the jiliwen Platform — including but not limited to the jiliwen brand name and logo, website design, graphics, text, game interfaces, software, and promotional materials — is the exclusive intellectual property of jiliwen or its licensors and is protected by applicable Philippine and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the jiliwen Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to:
Any unauthorised use of jiliwen's intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by jiliwen.
To the fullest extent permitted by applicable Philippine law, jiliwen, its directors, officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the jiliwen Platform, including but not limited to:
The jiliwen Platform is provided on an "as is" and "as available" basis. jiliwen makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for a particular purpose. jiliwen does not guarantee that the Platform will be free from errors, interruptions, or security vulnerabilities at all times.
Nothing in these Terms shall limit jiliwen's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded or limited under applicable Philippine law.
You may close your jiliwen account at any time by contacting customer support. Upon closure, any remaining real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to your registered payment method, subject to completion of any outstanding verification requirements.
jiliwen reserves the right to suspend, restrict, or permanently close your account at any time, with or without prior notice, if jiliwen reasonably believes that you have:
In the event of account closure by jiliwen due to a breach of these Terms, jiliwen reserves the right to forfeit any bonus balances and, where fraud or illegal activity is established, to withhold real-money balances pending investigation and referral to the appropriate authorities.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the jiliwen Platform, you agree to first attempt to resolve the matter informally by contacting jiliwen customer support. jiliwen will make reasonable efforts to resolve any dispute in good faith within a reasonable timeframe.
If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines. You waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.
Nothing in this section shall prevent jiliwen from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or to prevent irreparable harm.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of the jiliwen Platform, please contact our support team:
Our customer support team is available around the clock and is happy to assist with any questions about these Terms, your jiliwen account, or any other aspect of the Platform. We aim to respond to all email enquiries within 24 hours.
Now that you know the rules, join over 500,000 Filipino players enjoying fast GCash payouts, 1,000+ games, and 24/7 support — all on the jiliwen Platform.
21+ only. Please play responsibly. Gambling is addictive — know when to stop.